Verboticism: Transfereturnence
DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.
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Customonster
Created by: artr
Pronunciation: kəstəmänstər
Sentence: Oh no, here he comes Jody said to herself. Her customonster liked to come in at least once a week to make himself feel powerful by chewing on her for a while. He would go out of his way to find an item with some sort of scratch or blemish. Then he would demand a discount. She finally turned the tables on him when she caught him scratching a piece of her merchandise. She scolded him like he was a naughty puppy. She never saw him again.
Etymology: customer (a person or organization that buys goods or services from a store or business) + monster (an imaginary creature that is typically large, ugly, and frightening)
Whinestein
Created by: Nosila
Pronunciation: whyne styne
Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!
Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)
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COMMENTS:
You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00
I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00
What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00
Very clever - OZZIEBOB, 2008-11-13: 16:49:00
Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00
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Flustomer
Created by: Biscotti
Pronunciation: flus toh mer
Sentence: Working in retail, I've had many a flustomer in my face!
Etymology: Fluster (angry, upset) + Customer (one who buys things from someone else)
Buyerliar
Created by: Nosila
Pronunciation: byer lyer
Sentence: Randy could always tell when the full moon approached...all the buyerliars in town came into his store to vent their spleens.
Etymology: Buyer & Liar
Whinexpert
Created by: Nosila
Pronunciation: whyn ex pert
Sentence: John came into the venders every week, bought 2 bottles of the chaepest plonk he could find and then complained about them next week. He was quite the whinexpert and grew so annoying, the finally barred him from the shop.
Etymology: Whine (complain in annoying manner) & Wordplay on Wine Expert (oenophile;connoisseur)
Transfereturnence
Created by: mrskellyscl
Pronunciation: trans-fer-re-turn-ence
Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.
Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation
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Caustomer
Created by: artr
Pronunciation: kaws-tuh-mer
Sentence: Jerry is perfect for the complaint department. He can tolerate the worst caustomer because he really believes that his opinion is the only one that counts.
Etymology: caustic (severely critical or sarcastic) + customer (a person who purchases goods or services from another; buyer)
Custobluster
Created by: artr
Pronunciation: kəstəbləstər
Sentence: The store wasn’t even open yet but there he was, Mr. Bellow. At least that’s what Carlos and his coworkers call him. He is full of custobluster, all too ready to scream and yell about whatever minor issue he could find. He doesn’t really worry Carlos that much. He can easily be distracted by the introduction of the newest ”shiny thing”.
Etymology: customer (a person or organization that buys goods or services from a store or business) + bluster (talk in a loud, aggressive, or indignant way with little effect)
Crusstomer
Created by: Jabberwocky
Pronunciation: cruss/tum/ur
Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.
Etymology: customer + crusty (irritable) + cuss (slang for curse)
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COMMENTS:
Maybe if they listen to the soft rock of "Bread" they won't be so crusty! Another great word! - OZZIEBOB, 2008-01-16: 16:21:00
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Foolabluster
Created by: Redrover
Pronunciation: fool-uh-bluster
Sentence: Mark's earbuds are so small that his customers aren't even aware that he can't hear a single word of their foolablustering.
Etymology: fool= a silly or stupid person; a person who lacks judgment or sense bluster = noisy, empty threats or protests