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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Whinexpert

Created by: Nosila

Pronunciation: whyn ex pert

Sentence: John came into the venders every week, bought 2 bottles of the chaepest plonk he could find and then complained about them next week. He was quite the whinexpert and grew so annoying, the finally barred him from the shop.

Etymology: Whine (complain in annoying manner) & Wordplay on Wine Expert (oenophile;connoisseur)

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Buyerliar

Created by: Nosila

Pronunciation: byer lyer

Sentence: Randy could always tell when the full moon approached...all the buyerliars in town came into his store to vent their spleens.

Etymology: Buyer & Liar

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Consuminad

Created by: missyfrose

Pronunciation: con-soo-min-ad

Sentence: That consuminad has some serious self-esteem issues. Don't consuminate to me, I'm not your therapist!

Etymology: consumer, inadequate

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Foolabluster

Created by: Redrover

Pronunciation: fool-uh-bluster

Sentence: Mark's earbuds are so small that his customers aren't even aware that he can't hear a single word of their foolablustering.

Etymology: fool= a silly or stupid person; a person who lacks judgment or sense bluster = noisy, empty threats or protests

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Irebuyer

Created by: OZZIEBOB

Pronunciation: ahy-ur-BAHY-uhr

Sentence: Bob quickly became an irebuyer, scowling at the brow, when his local cheesemaker decided to decrease the size of the holes in the emmentaler.

Etymology: Conflation of IRE:anger, wrath, rage, & BUYER:purchaser, vendee, client

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COMMENTS:

Rhyming creations always ring my bell. Nice one! - silveryaspen, 2008-01-16: 08:06:00

His argument definately had some holes in it. No holes in your word though! - bananabender, 2008-01-17: 02:27:00

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Counterattacker

Created by: TJayzz

Pronunciation: Cown-ter-at-aker

Sentence: Jerry was used to dealing with awkward customers, but when it came to Mr Pennyworth, the serial counterattacker, he was at a complete loss. Jerry dreaded the moment when he walked through the doors of his hardware shop. He never actually bought anything but he would continually come to the counter with various items and proceed to tell anyone who would listen that the products were inferior. He then ranted on that things were made to a much higher standard in his day and were made to last. Jerry was just grateful that Mr Pennyworth was well known for his rants all over town, and his other customers never took him seriously.

Etymology: Counter(a long flat-topped fitment over which goods are sold to customers) + Attacker(someone who takes agressive action) = Counterattacker

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COMMENTS:

Talk about a need for Counterintelligence! Good Word - Nosila, 2008-11-13: 20:43:00

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Crusstomer

Created by: Jabberwocky

Pronunciation: cruss/tum/ur

Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.

Etymology: customer + crusty (irritable) + cuss (slang for curse)

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COMMENTS:

Maybe if they listen to the soft rock of "Bread" they won't be so crusty! Another great word! - OZZIEBOB, 2008-01-16: 16:21:00

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James