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DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.
Verboticisms
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Transfereturnence
Created by: mrskellyscl
Pronunciation: trans-fer-re-turn-ence
Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.
Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation
Whinebuyer
Created by: Nosila
Pronunciation: whyne by er
Sentence: Corky McPlonk was a regular complainer to the winery. He usually had a burgundy beef, a grape gripe, a grappa grumble, a cabernet carp, a retsina regret or a white whine whimper. He was a whinebuyer they just hated to hear from...they didn't know if he drank too much or too little of their products. From Rhone moans, to Liebfraumilch laments, to Rosé rants to Muscatel mutters, he was never happy. One day he phoned and had a cork kvetch. "Your merlot is hard to open...how can I enjoy it if I can't decant it?" he bellowed. The service associate told him that the bottle would open easier if he simply unscrewed the metal cap. Shiraz shooting, it worked!
Etymology: Whine (complain;a complaint uttered in a plaintive whining way) & Buyer (Customer, patron;purchaser)
Whinestein
Created by: Nosila
Pronunciation: whyne styne
Sentence: Mrs. Gorgonzola was a real Whinestein. You know the type of customer we mean...one who complained about everything, was a retail snob and showed off her ignorance at the same time. Every week she entered the Gourmet Cheese Shoppe in the Mall called Cheese Louise. And every week she berated the owner, Louise, with her usual rants: "These Emmenthalers were no Gouda...I could barely Edam!"; "It's a Feta Accompli that this Roquefort will be Stilton my Children's Gruyereth!"; "Why is this Fontina the Mozza expensive cheese in the Store?"; "I simply Camembert to try the Chevre...it makes me Cheddar to think what's in it!" "Must they alwheys make Swiss Cheese with holes in it...what poor workmanship!";"My daughter, Velveeta, Brie-ds American Cheese Dogs and is Whey beyond her years!" and "Why does it always smell like milk gone bad in this Shoppe...couldn't you come up with a grater scent?" Louise would smile and nod and take her money, thinking to herself, I hate her, but I'm Fondue, my little greenbacks. Yes, Louise thought it appropriate to have a little Whine with her Cheese!
Etymology: Whine (to moan and complain in a plaintive manner) & Stein (a mug) & Einstein (a genius,someone who has exceptional intellectual ability and originality)
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COMMENTS:
You're examples are the best...a little cheesy, perhaps, but I've found none butter! - Nuwanda, 2008-11-13: 11:54:00
I meant your, not you're. - Nuwanda, 2008-11-13: 11:54:00
What a grate story. Lets Rock n Rocqefort!! - rombus, 2008-11-13: 12:53:00
Very clever - OZZIEBOB, 2008-11-13: 16:49:00
Nothing like a fromage a trois! Cheers! - Nosila, 2008-11-14: 23:54:00
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Paintron
Created by: Nosila
Pronunciation: payn tron
Sentence: Most customers are nice. They are happy you help them, grateful when you go out of your way to serve them. They are true patrons, they pay your wages. Then there is the paintron, he makes you earn your wages and then some. Although he is only one in a hundred, he makes noise and aggravation enough for the other ninety-nine. You may not remember all the nice ones, but you can never forget the bad ones. Thank goodness they are in the minority!
Etymology: Pain (emotional distress; a fundamental feeling that people try to avoid;a bothersome annoying person)& Patron (client, customer)
Counterattacker
Created by: TJayzz
Pronunciation: Cown-ter-at-aker
Sentence: Jerry was used to dealing with awkward customers, but when it came to Mr Pennyworth, the serial counterattacker, he was at a complete loss. Jerry dreaded the moment when he walked through the doors of his hardware shop. He never actually bought anything but he would continually come to the counter with various items and proceed to tell anyone who would listen that the products were inferior. He then ranted on that things were made to a much higher standard in his day and were made to last. Jerry was just grateful that Mr Pennyworth was well known for his rants all over town, and his other customers never took him seriously.
Etymology: Counter(a long flat-topped fitment over which goods are sold to customers) + Attacker(someone who takes agressive action) = Counterattacker
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COMMENTS:
Talk about a need for Counterintelligence! Good Word - Nosila, 2008-11-13: 20:43:00
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Infermidate
Created by: Mustang
Pronunciation: in-FIR-meh-dayt
Sentence: Waldo would try to infermidate customer service clerks with belligerently exaggerated complaints about products or services.
Etymology: Blend of 'infer' (to hint; imply; suggest)and 'intimidate' (to make timid; fill with fear)
Schmucack
Created by: courty3303
Pronunciation: sh-moo-sack
Sentence: I schmucacked that idiot.
Etymology:
Buyerliar
Created by: Nosila
Pronunciation: byer lyer
Sentence: Randy could always tell when the full moon approached...all the buyerliars in town came into his store to vent their spleens.
Etymology: Buyer & Liar
Harasshole
Created by: Tigger
Pronunciation: /hah-ras-hohl/
Sentence: Oscar had plenty of cars he needed to work on today, but for twenty minutes now he'd been stuck listening to some harasshole complain that the forty thousand mile warranty on his wife's car tires 'under normal driving conditions' should cover her repeatedly running over curbs, because, he claimed, that's how she normally drives.
Etymology: harass - to torment, as with troubles or cares; pester; persecute (Middle French, harasser "to harry") + asshole - a stupid, mean, or contemptible person, [or a donkey's poopchute, perhaps?] (Origin: 1350–1400; Middle English, arshole "anus")
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COMMENTS:
How funny!!! I can't stop laughing! Love the word, sentence and the description. Good one! - bananabender, 2008-01-16: 05:50:00
great word - Jabberwocky, 2008-01-16: 10:45:00
Funny and a great word! - OZZIEBOB, 2008-01-16: 16:23:00
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Consuminad
Created by: missyfrose
Pronunciation: con-soo-min-ad
Sentence: That consuminad has some serious self-esteem issues. Don't consuminate to me, I'm not your therapist!
Etymology: consumer, inadequate
Comments:
Today's definition was suggested by remistram. Thank you remistram. ~ James
Today's definition was suggested by remistram. Thank you remistram. ~ James