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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Creepsumer

Created by: Stevenson0

Pronunciation: creep/zoom/er

Sentence: The worst job at Sears is the product return desk which attracts one creepsumer after another.

Etymology: CREEPSUMER noun - from CREEP (an annoyingly unpleasant, or repulsive person) + CONSUMER (one that acquires goods, or services for direct use )

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:51:00

Excellent - Mustang, 2008-11-13: 22:36:00

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Custobluster

artr

Created by: artr

Pronunciation: kəstəbləstər

Sentence: The store wasn’t even open yet but there he was, Mr. Bellow. At least that’s what Carlos and his coworkers call him. He is full of custobluster, all too ready to scream and yell about whatever minor issue he could find. He doesn’t really worry Carlos that much. He can easily be distracted by the introduction of the newest ”shiny thing”.

Etymology: customer (a person or organization that buys goods or services from a store or business) + bluster (talk in a loud, aggressive, or indignant way with little effect)

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Infergravation

Created by: Mustang

Pronunciation: In-fur-gra-VAY-shun

Sentence: Hubert thought he was very clever in using the tactic of infergravation, making phony claims about his computer's performance, in an effort to intimidate the technician and qet quicker service.

Etymology: Blend of 'infer' (to hint; imply; suggest) and 'aggravation' (annoyance; exasperation)

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COMMENTS:

Good word. - OZZIEBOB, 2008-11-13: 16:54:00

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Conshrewmer

Created by: grohldberg12

Pronunciation: (Cun//shroo//mar)

Sentence:

Etymology: Consumer + Shrew

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Storemonger

Created by: mweinmann

Pronunciation: stor - mon - grrr

Sentence: Nathan was full of hostility and he took it out on everyone, especially service people. One of his favorite pastimes was venting his unhappiness and frustrations on unsuspecting customer service representatives. It was a fertile field filled with an endless supply of targets and he stealthily stalked his prey, victimizing unsuspecting clerks who were only trying to help him. On a good weekend, he might hit 35 stores, leaving a wide swath of storemonger victims. It was a verbal carnage!

Etymology: Store (A place where merchandise is offered for sale; a shop). + Monger (A person promoting something undesirable or discreditable. Often used in combination: a scandalmonger; a warmonger).

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COMMENTS:

Love the monger combination -esp. the obscure ones such as : Lovemonger, fashionmonger, pardonmonger, statemonger, insect-monger, miracle-monger, massmonger, boroughmonger, wordmonger, questmonger, phrasemonger, jobmonger, loanmonger, conspiracy-monger, legacy-monger, dietmonger, technomonger, scammonger etc,. - OZZIEBOB, 2008-11-13: 16:23:00

So a Viagra pitchman is a longermonger?? - Nosila, 2008-11-13: 20:38:00

Just saw the word "joymonger" on the UK cable channel. Perhaps, a viagra pitchman is a longerjoymonger ?? - OZZIEBOB, 2008-11-14: 06:45:00

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Flustomer

Created by: Biscotti

Pronunciation: flus toh mer

Sentence: Working in retail, I've had many a flustomer in my face!

Etymology: Fluster (angry, upset) + Customer (one who buys things from someone else)

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Fauxnystud

Created by: Mustang

Pronunciation: fo - nee - stud

Sentence: Once again Edmund displayed his fauxnystud persona by making a huge fuss over a very small problem wih a purchase.

Etymology: Fauxny(phony) + stud (macho guy)

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COMMENTS:

Roared with laughter ... good one! - silveryaspen, 2008-01-16: 07:59:00

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Crusstomer

Created by: Jabberwocky

Pronunciation: cruss/tum/ur

Sentence: All clerks manning the crusstomer service counters should be equipped with IPODS playing soothing music with positive reinforcement lyrics.

Etymology: customer + crusty (irritable) + cuss (slang for curse)

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COMMENTS:

Maybe if they listen to the soft rock of "Bread" they won't be so crusty! Another great word! - OZZIEBOB, 2008-01-16: 16:21:00

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James