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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Storemonger

Created by: mweinmann

Pronunciation: stor - mon - grrr

Sentence: Nathan was full of hostility and he took it out on everyone, especially service people. One of his favorite pastimes was venting his unhappiness and frustrations on unsuspecting customer service representatives. It was a fertile field filled with an endless supply of targets and he stealthily stalked his prey, victimizing unsuspecting clerks who were only trying to help him. On a good weekend, he might hit 35 stores, leaving a wide swath of storemonger victims. It was a verbal carnage!

Etymology: Store (A place where merchandise is offered for sale; a shop). + Monger (A person promoting something undesirable or discreditable. Often used in combination: a scandalmonger; a warmonger).

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COMMENTS:

Love the monger combination -esp. the obscure ones such as : Lovemonger, fashionmonger, pardonmonger, statemonger, insect-monger, miracle-monger, massmonger, boroughmonger, wordmonger, questmonger, phrasemonger, jobmonger, loanmonger, conspiracy-monger, legacy-monger, dietmonger, technomonger, scammonger etc,. - OZZIEBOB, 2008-11-13: 16:23:00

So a Viagra pitchman is a longermonger?? - Nosila, 2008-11-13: 20:38:00

Just saw the word "joymonger" on the UK cable channel. Perhaps, a viagra pitchman is a longerjoymonger ?? - OZZIEBOB, 2008-11-14: 06:45:00

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Plaguetron

thegoatisbad

Created by: thegoatisbad

Pronunciation: puh-lay-ge-tron

Sentence: While Zinnia was on vacation, urgent calls were redirected to Kimberly's desk, and Kimberly hated this. Among Zinnia's tasks, she was responsible for dealing with unsatisfied customers, when these unpleased patrons were forwarded to Kimberly, all hell broke loose. "I can only call them plaguetrons" She said, "I had no idea people could be so upset about a sweater. How is it our fault that her daughter can't ever ride a horse?"

Etymology: Plague (scary things that happened in the bible and the 13th century) + Patron (a customer)

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Paintron

Created by: Nosila

Pronunciation: payn tron

Sentence: Most customers are nice. They are happy you help them, grateful when you go out of your way to serve them. They are true patrons, they pay your wages. Then there is the paintron, he makes you earn your wages and then some. Although he is only one in a hundred, he makes noise and aggravation enough for the other ninety-nine. You may not remember all the nice ones, but you can never forget the bad ones. Thank goodness they are in the minority!

Etymology: Pain (emotional distress; a fundamental feeling that people try to avoid;a bothersome annoying person)& Patron (client, customer)

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Schmucack

Created by: courty3303

Pronunciation: sh-moo-sack

Sentence: I schmucacked that idiot.

Etymology:

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Custobluster

artr

Created by: artr

Pronunciation: kəstəbləstər

Sentence: The store wasn’t even open yet but there he was, Mr. Bellow. At least that’s what Carlos and his coworkers call him. He is full of custobluster, all too ready to scream and yell about whatever minor issue he could find. He doesn’t really worry Carlos that much. He can easily be distracted by the introduction of the newest ”shiny thing”.

Etymology: customer (a person or organization that buys goods or services from a store or business) + bluster (talk in a loud, aggressive, or indignant way with little effect)

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Cursetomer

Created by: logarithm

Pronunciation: kursstəmər

Sentence:

Etymology: From 'customer' - a person or company that buys goods or services; and 'curse' or 'cuss' - to utter obscenities or profanities.

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COMMENTS:

Or, better still, 'cusstomer', where the 'cuss' is pronounced with extra hissing sound. - logarithm, 2008-11-17: 05:53:00

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Cursetommer

Created by: silveryaspen

Pronunciation: kurs tom mer

Sentence: He returned the swearword dictionary with plenty of loud cursetommer. "What a cursetommer!" said the courtesy counter lady, "Why he probably wrote that book!"

Etymology: Interplay of curse and customer. Curse having the double meaning of (1)swearing (using bad negative words) or (2) casting a spell, usually an evil one. Customer meaning one who purchases goods or services.

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Cathareturn

Created by: zavijava

Pronunciation:

Sentence: After the 100th complaint that someone's Mii didn't love them anymore, Best Buy set up a separate line for people wanting to cathareturn things, with a pyschology student running customer service.

Etymology: catharsis+return Noun: Cathareturner

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James