Verboticism: Menugravation

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Menugravation
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Eternadial
Created by: rebelvin
Pronunciation: eterna-dail
Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.
Etymology: eternal+dial
Pressbuttirritant
Created by: dochanne
Pronunciation: Press-butt-ear-it-ant
Sentence: David just wanted to talk to someone about how he felt, but no matter what he did he couldn't get through to a human and kept getting lost in the voice-menu options. Before long he was no longer suicidal but was instead homicidal. He cursed and swore - "Damned presbuttirritant!" but in the end the mental health helpline hung up on him when he pressed the two instead of the two twice.
Etymology: Press button - usually what you're told to do by a pressbuttirritant; Irritant - grrrr! Presbyterian - a conveniently named religion, used here because some religions insist their followers press your (door) buttons in the early hours on the weekends and are thus also irritating. Not necessarily the Presbyterians themselves you understand.
Phonejail
Created by: Tigger
Pronunciation: /FOHN-jeyl/
Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.
Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")
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COMMENTS:
Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00
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Screamcouragment
Created by: bdraffen0002
Pronunciation: /skrēmˈkərijmənt/
Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.
Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’
Annoyoanswer
Created by: phonesalad
Pronunciation: Annoy-o-answer
Sentence: OMG. This anoyoanswer is killing me. It thought I said "French fries and pickle goats taste like cheddar."
Etymology: annoy + o + answer
Oblivicurse
Created by: pieceof314
Pronunciation: uh-bliv-eh-kers
Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.
Etymology: Oblivion + Curse
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COMMENTS:
Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00
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Autocommunifrustratilooplooploop
Created by: CanadianAndyCapp
Pronunciation: Or-tow-kom-U-ni-fruss-tray-tee-loop-loop-loop (with the final three loops said in an increasingly aggitated, high, strangulated manner)
Sentence: (Taken from a speech by General Ludd)...."...Tecno-phobes and Luddites unite! you have only the shackles of your automated communications and information data retrieval systems to lose. We have been tricked into believing that these "new and improved" technologies were developed to improve our lives. Not So! they are the subvertive systems by which we are brainwashed into surrendering our individual creative and social capabilities to the mind-numbing and straitjacket methods of the computerised system we are trying to use. For proof we need look no further than the omnipresent office automatic phone systems and their cunningly devised autocommunifrustratilooplooploop tortures. Arise, rebels of the future and reclaim your sanity and souls!!!!..." This message is recorded for public information. Please press one to repeat this message, Two for information on how to...........looplooploop
Etymology: Auto - Automatic (Constantly breaking down) / Communi - Communication (totally without intelligent substance) / Frustrati - Frustration (The Human condition) / Looplooploop (Go back to the beginning and start again-again-again)
Vexmessaging
Created by: Nosila
Pronunciation: vex mess ajing
Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!
Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)
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COMMENTS:
Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00
so true - Jabberwocky, 2009-05-22: 13:15:00
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