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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Illedigitimate

Created by: stache

Pronunciation: ĭl'ĭ-dĭ-jĭt'ə-mĭt

Sentence: The illedigitemate "help" menu Bjorn reached when he called AT&T was all but helpful. After wearing a blister on his button finger and being irritated to the point of requiring three double gin-and-tonics he hung up and found the answer he needed in the help menu on his cell phone.

Etymology: meld of 'illegitimate' and 'digit' (finger)/'digital.'

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COMMENTS:

fun to say - Jabberwocky, 2008-04-14: 16:21:00

Uuuuuuuuhhhhhhhhhm. Three double gin-and-tonics . . . I can almost taste the lime on my stirring digit. - doseydotes, 2008-04-14: 16:35:00

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Vlimtar

Created by: balku4

Pronunciation: vlimt

Sentence: i god this is a a vlimtar

Etymology: nonee

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Voicerail

Created by: Nosila

Pronunciation: voyse rayl

Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!

Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)

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Phongravator

Created by: dessessopsid

Pronunciation:

Sentence:

Etymology: PHONE: abrv Telephone: electronic equipment that converts sound into electrical signals that can be transmitted over distances and then converts received signals back into sounds AGGRAVATOR: an unpleasant person who is annoying or exasperating

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Dialdrone

Created by: bookowl

Pronunciation: dial/drone

Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.

Etymology: dial tone + drone

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COMMENTS:

Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00

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Presstress

Created by: Nosila

Pronunciation: press stress

Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!

Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)

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Helpwhine

artr

Created by: artr

Pronunciation: helpwīn

Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.

Etymology: help (assist) + whine (a feeble or petulant complaint)

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COMMENTS:

Dead on! - catgrin, 2010-06-21: 05:49:00

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James