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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Presstwosterloop

Created by: diyan627

Pronunciation: press two ster loop

Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.

Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)

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Vexmail

Created by: Nosila

Pronunciation: veks mayl

Sentence: When Bruce tried calling the phone company to extend the minutes on his phone, he had to go through no less than 20 prompts of vexmail to reach the person he needed. By that point the call was moot because he had stomped his phone in an act of cellacide and put it into receivership.

Etymology: Vex (irritate, annoy) & Voicemail (automated phone message system)

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Hapline

youmustvotenato

Created by: youmustvotenato

Pronunciation: hap-line

Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.

Etymology: hapless- ill fated + helpline- customer service via phone

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Vocaldisturbia

Created by: scarletzinc

Pronunciation: woh-kuhl-des-tuhr-bee-aah

Sentence: The phone agencies have set their vocaldisturbia strategies to annoy users.

Etymology: vocal-voice disturbia-disturbance

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Autocommunifrustratilooplooploop

Created by: CanadianAndyCapp

Pronunciation: Or-tow-kom-U-ni-fruss-tray-tee-loop-loop-loop (with the final three loops said in an increasingly aggitated, high, strangulated manner)

Sentence: (Taken from a speech by General Ludd)...."...Tecno-phobes and Luddites unite! you have only the shackles of your automated communications and information data retrieval systems to lose. We have been tricked into believing that these "new and improved" technologies were developed to improve our lives. Not So! they are the subvertive systems by which we are brainwashed into surrendering our individual creative and social capabilities to the mind-numbing and straitjacket methods of the computerised system we are trying to use. For proof we need look no further than the omnipresent office automatic phone systems and their cunningly devised autocommunifrustratilooplooploop tortures. Arise, rebels of the future and reclaim your sanity and souls!!!!..." This message is recorded for public information. Please press one to repeat this message, Two for information on how to...........looplooploop

Etymology: Auto - Automatic (Constantly breaking down) / Communi - Communication (totally without intelligent substance) / Frustrati - Frustration (The Human condition) / Looplooploop (Go back to the beginning and start again-again-again)

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Oblivicurse

Created by: pieceof314

Pronunciation: uh-bliv-eh-kers

Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.

Etymology: Oblivion + Curse

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COMMENTS:

Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00

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Limboloop

Created by: arrrteest

Pronunciation: lim-boe-loop

Sentence: Jason knew that as soon as the computer started acting funny he had to call the customer service hotline. This frustrated him to no end because he knew that he would have to enter in the model number, serial number, the product code and the color of the unit before he even got to the limboloop hell of regional call centers, problem troubleshooting, cream and sugar preference, and choice of wait time muzak, only to have to give the same information when transfered to a human voice with a Irish Catholic name and an Indian accent.

Etymology: limbo, a place or state of oblivion to which persons or things are regarded as being relegated when cast aside, forgotten, past, or out of date + loop,Something having a shape, order, or path of motion that is circular or curved over on itself.

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COMMENTS:

Great word. Matches the definition very nicely. - Mustang, 2008-04-15: 03:34:00

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Pressbuttirritant

Created by: dochanne

Pronunciation: Press-butt-ear-it-ant

Sentence: David just wanted to talk to someone about how he felt, but no matter what he did he couldn't get through to a human and kept getting lost in the voice-menu options. Before long he was no longer suicidal but was instead homicidal. He cursed and swore - "Damned presbuttirritant!" but in the end the mental health helpline hung up on him when he pressed the two instead of the two twice.

Etymology: Press button - usually what you're told to do by a pressbuttirritant; Irritant - grrrr! Presbyterian - a conveniently named religion, used here because some religions insist their followers press your (door) buttons in the early hours on the weekends and are thus also irritating. Not necessarily the Presbyterians themselves you understand.

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James