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Verboticisms

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Discontention

Created by: mweinmann

Pronunciation: dis - con - ten - shun

Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...

Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)

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Helpwhine

artr

Created by: artr

Pronunciation: helpwīn

Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.

Etymology: help (assist) + whine (a feeble or petulant complaint)

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COMMENTS:

Dead on! - catgrin, 2010-06-21: 05:49:00

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Limboloop

Created by: arrrteest

Pronunciation: lim-boe-loop

Sentence: Jason knew that as soon as the computer started acting funny he had to call the customer service hotline. This frustrated him to no end because he knew that he would have to enter in the model number, serial number, the product code and the color of the unit before he even got to the limboloop hell of regional call centers, problem troubleshooting, cream and sugar preference, and choice of wait time muzak, only to have to give the same information when transfered to a human voice with a Irish Catholic name and an Indian accent.

Etymology: limbo, a place or state of oblivion to which persons or things are regarded as being relegated when cast aside, forgotten, past, or out of date + loop,Something having a shape, order, or path of motion that is circular or curved over on itself.

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COMMENTS:

Great word. Matches the definition very nicely. - Mustang, 2008-04-15: 03:34:00

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Presstress

Created by: Nosila

Pronunciation: press stress

Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!

Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)

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Autohated

artr

Created by: artr

Pronunciation: aw-tuh-heyt-ed

Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.

Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)

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Oblivicurse

Created by: pieceof314

Pronunciation: uh-bliv-eh-kers

Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.

Etymology: Oblivion + Curse

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COMMENTS:

Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00

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Noperator

Created by: shoeshineboy

Pronunciation: NO-puh-ray-terr

Sentence:

Etymology: nope + operator

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James

'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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