Verboticism: Menuisance
DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
Voted For: Menuisance
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Vexchange
Created by: Nosila
Pronunciation: veks chaynj
Sentence: When Rory got the usual runaround on the voice-activated system of his telephone provider, he went crazy pushing numbers, trying to connect to the complaint department. He figured that this was their main vexchange and it took him 20 minutes of phone aggro before he was finally cut off. It is just as well that he did not reach a real human voice, as he would then have discovered that the agent worked half a world away and spoke English he had just learned in the past 6 months!Ma Bell was now Ma Dumbbell in his books.
Etymology: Vex (cause annoyance in; disturb, especially by minor irritations)& Exchange (a workplace that serves as a telecommunications facility where lines from telephones can be connected together to permit communication)
Vexmessaging
Created by: Nosila
Pronunciation: vex mess ajing
Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!
Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)
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COMMENTS:
Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00
so true - Jabberwocky, 2009-05-22: 13:15:00
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Voicejail
Created by: mikewhite
Pronunciation: voice-jail
Sentence: can I add a sentence for voicejail later?
Etymology: voice+jail: wordplay on voice+mail
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COMMENTS:
like this word...describes it perfectly!! - mweinmann, 2009-05-20: 08:43:00
Great word, mike...yes, please make a sentence, you know you can! - Nosila, 2009-05-22: 12:10:00
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Helpwhine
Created by: artr
Pronunciation: helpwīn
Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.
Etymology: help (assist) + whine (a feeble or petulant complaint)
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COMMENTS:
Dead on! - catgrin, 2010-06-21: 05:49:00
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Oblivicurse
Created by: pieceof314
Pronunciation: uh-bliv-eh-kers
Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.
Etymology: Oblivion + Curse
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COMMENTS:
Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00
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Automaddening
Created by: Mustang
Pronunciation: ah-toh-MAD-ning
Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.
Etymology: Blend of 'automated' and 'maddening'.
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COMMENTS:
Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00
Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00
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Hapline
Created by: youmustvotenato
Pronunciation: hap-line
Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.
Etymology: hapless- ill fated + helpline- customer service via phone