Verboticism: Phonejail

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Phonejail
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Dialdrone
Created by: bookowl
Pronunciation: dial/drone
Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.
Etymology: dial tone + drone
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COMMENTS:
Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00
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Annoyoanswer
Created by: phonesalad
Pronunciation: Annoy-o-answer
Sentence: OMG. This anoyoanswer is killing me. It thought I said "French fries and pickle goats taste like cheddar."
Etymology: annoy + o + answer
Discontention
Created by: mweinmann
Pronunciation: dis - con - ten - shun
Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...
Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)
Helpwhine
Created by: artr
Pronunciation: helpwīn
Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.
Etymology: help (assist) + whine (a feeble or petulant complaint)
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COMMENTS:
Dead on! - catgrin, 2010-06-21: 05:49:00
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Phonejail
Created by: Tigger
Pronunciation: /FOHN-jeyl/
Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.
Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")
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COMMENTS:
Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00
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Vexmessaging
Created by: Nosila
Pronunciation: vex mess ajing
Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!
Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)
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COMMENTS:
Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00
so true - Jabberwocky, 2009-05-22: 13:15:00
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Eternadial
Created by: rebelvin
Pronunciation: eterna-dail
Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.
Etymology: eternal+dial
Hapline
Created by: youmustvotenato
Pronunciation: hap-line
Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.
Etymology: hapless- ill fated + helpline- customer service via phone
Telrettes
Created by: griffiegrrl
Pronunciation: Tell-retts
Sentence: John was experiencing Tellrettes when he was on an automated help-line the other day, and required a tranquilizer to calm him down.
Etymology: Turrets Syndrome (Spelling tweaked), Telephone
