Verboticism: Phonejail
DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Automaddening
Created by: Mustang
Pronunciation: ah-toh-MAD-ning
Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.
Etymology: Blend of 'automated' and 'maddening'.
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COMMENTS:
Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00
Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00
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Vexmessaging
Created by: Nosila
Pronunciation: vex mess ajing
Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!
Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)
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COMMENTS:
Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00
so true - Jabberwocky, 2009-05-22: 13:15:00
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Voicerail
Created by: Nosila
Pronunciation: voyse rayl
Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!
Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)
Digigeridoo
Created by: Stevenson0
Pronunciation: dij/i/uh-ree-doo
Sentence: Whenever I phone Bell Canada, our national phone company for service, I always encounter the digigeridoo system, which encompasses pressing hundreds of buttons which only produces unintelligible irritating voice activated drone sounds and than a very clear "Thank you for calling Bell".
Etymology: digit + didgeridoo (a musical instrument of Australian Aborigines that creates a low drone sound)
Autohated
Created by: artr
Pronunciation: aw-tuh-heyt-ed
Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.
Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)
Illedigitimate
Created by: stache
Pronunciation: ĭl'ĭ-dĭ-jĭt'ə-mĭt
Sentence: The illedigitemate "help" menu Bjorn reached when he called AT&T was all but helpful. After wearing a blister on his button finger and being irritated to the point of requiring three double gin-and-tonics he hung up and found the answer he needed in the help menu on his cell phone.
Etymology: meld of 'illegitimate' and 'digit' (finger)/'digital.'
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COMMENTS:
fun to say - Jabberwocky, 2008-04-14: 16:21:00
Uuuuuuuuhhhhhhhhhm. Three double gin-and-tonics . . . I can almost taste the lime on my stirring digit. - doseydotes, 2008-04-14: 16:35:00
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Telrettes
Created by: griffiegrrl
Pronunciation: Tell-retts
Sentence: John was experiencing Tellrettes when he was on an automated help-line the other day, and required a tranquilizer to calm him down.
Etymology: Turrets Syndrome (Spelling tweaked), Telephone
Dialdrone
Created by: bookowl
Pronunciation: dial/drone
Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.
Etymology: dial tone + drone
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COMMENTS:
Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00
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Hapline
Created by: youmustvotenato
Pronunciation: hap-line
Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.
Etymology: hapless- ill fated + helpline- customer service via phone
Limboloop
Created by: arrrteest
Pronunciation: lim-boe-loop
Sentence: Jason knew that as soon as the computer started acting funny he had to call the customer service hotline. This frustrated him to no end because he knew that he would have to enter in the model number, serial number, the product code and the color of the unit before he even got to the limboloop hell of regional call centers, problem troubleshooting, cream and sugar preference, and choice of wait time muzak, only to have to give the same information when transfered to a human voice with a Irish Catholic name and an Indian accent.
Etymology: limbo, a place or state of oblivion to which persons or things are regarded as being relegated when cast aside, forgotten, past, or out of date + loop,Something having a shape, order, or path of motion that is circular or curved over on itself.
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COMMENTS:
Great word. Matches the definition very nicely. - Mustang, 2008-04-15: 03:34:00
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