Verboticism: Callnundrum

'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Digigeridoo

Created by: Stevenson0

Pronunciation: dij/i/uh-ree-doo

Sentence: Whenever I phone Bell Canada, our national phone company for service, I always encounter the digigeridoo system, which encompasses pressing hundreds of buttons which only produces unintelligible irritating voice activated drone sounds and than a very clear "Thank you for calling Bell".

Etymology: digit + didgeridoo (a musical instrument of Australian Aborigines that creates a low drone sound)

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Helpwhine

artr

Created by: artr

Pronunciation: helpwīn

Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.

Etymology: help (assist) + whine (a feeble or petulant complaint)

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COMMENTS:

Dead on! - catgrin, 2010-06-21: 05:49:00

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Phongravator

Created by: dessessopsid

Pronunciation:

Sentence:

Etymology: PHONE: abrv Telephone: electronic equipment that converts sound into electrical signals that can be transmitted over distances and then converts received signals back into sounds AGGRAVATOR: an unpleasant person who is annoying or exasperating

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Vexchange

Created by: Nosila

Pronunciation: veks chaynj

Sentence: When Rory got the usual runaround on the voice-activated system of his telephone provider, he went crazy pushing numbers, trying to connect to the complaint department. He figured that this was their main vexchange and it took him 20 minutes of phone aggro before he was finally cut off. It is just as well that he did not reach a real human voice, as he would then have discovered that the agent worked half a world away and spoke English he had just learned in the past 6 months!Ma Bell was now Ma Dumbbell in his books.

Etymology: Vex (cause annoyance in; disturb, especially by minor irritations)& Exchange (a workplace that serves as a telecommunications facility where lines from telephones can be connected together to permit communication)

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Annoyoanswer

phonesalad

Created by: phonesalad

Pronunciation: Annoy-o-answer

Sentence: OMG. This anoyoanswer is killing me. It thought I said "French fries and pickle goats taste like cheddar."

Etymology: annoy + o + answer

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Vexmessaging

Created by: Nosila

Pronunciation: vex mess ajing

Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!

Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)

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COMMENTS:

Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00

so true - Jabberwocky, 2009-05-22: 13:15:00

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