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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Screamcouragment

Created by: bdraffen0002

Pronunciation: /skrēmˈkərijmənt/

Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.

Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’

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Voicedeactivation

Created by: EmSheMe

Pronunciation:

Sentence:

Etymology:

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Vexmessaging

Created by: Nosila

Pronunciation: vex mess ajing

Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!

Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)

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COMMENTS:

Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00

so true - Jabberwocky, 2009-05-22: 13:15:00

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Voicerail

Created by: Nosila

Pronunciation: voyse rayl

Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!

Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)

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Automaddening

Created by: Mustang

Pronunciation: ah-toh-MAD-ning

Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.

Etymology: Blend of 'automated' and 'maddening'.

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COMMENTS:

Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00

Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00

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Discontention

Created by: mweinmann

Pronunciation: dis - con - ten - shun

Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...

Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)

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Telrettes

griffiegrrl

Created by: griffiegrrl

Pronunciation: Tell-retts

Sentence: John was experiencing Tellrettes when he was on an automated help-line the other day, and required a tranquilizer to calm him down.

Etymology: Turrets Syndrome (Spelling tweaked), Telephone

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Presstwosterloop

Created by: diyan627

Pronunciation: press two ster loop

Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.

Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)

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Autohated

artr

Created by: artr

Pronunciation: aw-tuh-heyt-ed

Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.

Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James