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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Vexmessaging

Created by: Nosila

Pronunciation: vex mess ajing

Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!

Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)

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COMMENTS:

Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00

so true - Jabberwocky, 2009-05-22: 13:15:00

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Autocommunifrustratilooplooploop

Created by: CanadianAndyCapp

Pronunciation: Or-tow-kom-U-ni-fruss-tray-tee-loop-loop-loop (with the final three loops said in an increasingly aggitated, high, strangulated manner)

Sentence: (Taken from a speech by General Ludd)...."...Tecno-phobes and Luddites unite! you have only the shackles of your automated communications and information data retrieval systems to lose. We have been tricked into believing that these "new and improved" technologies were developed to improve our lives. Not So! they are the subvertive systems by which we are brainwashed into surrendering our individual creative and social capabilities to the mind-numbing and straitjacket methods of the computerised system we are trying to use. For proof we need look no further than the omnipresent office automatic phone systems and their cunningly devised autocommunifrustratilooplooploop tortures. Arise, rebels of the future and reclaim your sanity and souls!!!!..." This message is recorded for public information. Please press one to repeat this message, Two for information on how to...........looplooploop

Etymology: Auto - Automatic (Constantly breaking down) / Communi - Communication (totally without intelligent substance) / Frustrati - Frustration (The Human condition) / Looplooploop (Go back to the beginning and start again-again-again)

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Autohated

artr

Created by: artr

Pronunciation: aw-tuh-heyt-ed

Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.

Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Voicemenumania

Created by: abrakadeborah

Pronunciation: Vois-men-u-man-e-uh

Sentence: Ted Textired was fed up with the voicemenumania of the length of time he spent to get to one person on his telephone!

Etymology: Voice:The sound produced by the vocal organs of a vertebrate, especially a human. (or computer generated voice)A sound resembling or reminiscent of vocal utterance. Menu:A list of available options. Mania: An excessively intense enthusiasm, interest, or desire; a craze. Voicemenumania:Taken in part from voice and menu to be voicemenu as in a recorded phone prompting and added mania to show the irration of using prompts to get through on a phone call that used to be simple... What happened to,"Hello this is____ may I help you?????"

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Presstress

Created by: Nosila

Pronunciation: press stress

Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!

Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)

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Illedigitimate

Created by: stache

Pronunciation: ĭl'ĭ-dĭ-jĭt'ə-mĭt

Sentence: The illedigitemate "help" menu Bjorn reached when he called AT&T was all but helpful. After wearing a blister on his button finger and being irritated to the point of requiring three double gin-and-tonics he hung up and found the answer he needed in the help menu on his cell phone.

Etymology: meld of 'illegitimate' and 'digit' (finger)/'digital.'

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COMMENTS:

fun to say - Jabberwocky, 2008-04-14: 16:21:00

Uuuuuuuuhhhhhhhhhm. Three double gin-and-tonics . . . I can almost taste the lime on my stirring digit. - doseydotes, 2008-04-14: 16:35:00

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Vexchange

Created by: Nosila

Pronunciation: veks chaynj

Sentence: When Rory got the usual runaround on the voice-activated system of his telephone provider, he went crazy pushing numbers, trying to connect to the complaint department. He figured that this was their main vexchange and it took him 20 minutes of phone aggro before he was finally cut off. It is just as well that he did not reach a real human voice, as he would then have discovered that the agent worked half a world away and spoke English he had just learned in the past 6 months!Ma Bell was now Ma Dumbbell in his books.

Etymology: Vex (cause annoyance in; disturb, especially by minor irritations)& Exchange (a workplace that serves as a telecommunications facility where lines from telephones can be connected together to permit communication)

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Vexmail

Created by: Nosila

Pronunciation: veks mayl

Sentence: When Bruce tried calling the phone company to extend the minutes on his phone, he had to go through no less than 20 prompts of vexmail to reach the person he needed. By that point the call was moot because he had stomped his phone in an act of cellacide and put it into receivership.

Etymology: Vex (irritate, annoy) & Voicemail (automated phone message system)

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Vocaldisturbia

Created by: scarletzinc

Pronunciation: woh-kuhl-des-tuhr-bee-aah

Sentence: The phone agencies have set their vocaldisturbia strategies to annoy users.

Etymology: vocal-voice disturbia-disturbance

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James