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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Automaddening

Created by: Mustang

Pronunciation: ah-toh-MAD-ning

Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.

Etymology: Blend of 'automated' and 'maddening'.

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COMMENTS:

Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00

Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00

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Phonejail

Created by: Tigger

Pronunciation: /FOHN-jeyl/

Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.

Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")

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COMMENTS:

Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00

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Discontention

Created by: mweinmann

Pronunciation: dis - con - ten - shun

Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...

Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)

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Agendizzement

Created by: Jabberwocky

Pronunciation: a/jen/deez/mant

Sentence: The agendizzement was so convoluted and confusing that he soon developed a case of mennui and gave up ordering pizza.

Etymology: agenda + dizzy + aggrandizement (cause to appear greater than is the case)

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Hapline

youmustvotenato

Created by: youmustvotenato

Pronunciation: hap-line

Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.

Etymology: hapless- ill fated + helpline- customer service via phone

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Voicemenumania

Created by: abrakadeborah

Pronunciation: Vois-men-u-man-e-uh

Sentence: Ted Textired was fed up with the voicemenumania of the length of time he spent to get to one person on his telephone!

Etymology: Voice:The sound produced by the vocal organs of a vertebrate, especially a human. (or computer generated voice)A sound resembling or reminiscent of vocal utterance. Menu:A list of available options. Mania: An excessively intense enthusiasm, interest, or desire; a craze. Voicemenumania:Taken in part from voice and menu to be voicemenu as in a recorded phone prompting and added mania to show the irration of using prompts to get through on a phone call that used to be simple... What happened to,"Hello this is____ may I help you?????"

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Limboloop

Created by: arrrteest

Pronunciation: lim-boe-loop

Sentence: Jason knew that as soon as the computer started acting funny he had to call the customer service hotline. This frustrated him to no end because he knew that he would have to enter in the model number, serial number, the product code and the color of the unit before he even got to the limboloop hell of regional call centers, problem troubleshooting, cream and sugar preference, and choice of wait time muzak, only to have to give the same information when transfered to a human voice with a Irish Catholic name and an Indian accent.

Etymology: limbo, a place or state of oblivion to which persons or things are regarded as being relegated when cast aside, forgotten, past, or out of date + loop,Something having a shape, order, or path of motion that is circular or curved over on itself.

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COMMENTS:

Great word. Matches the definition very nicely. - Mustang, 2008-04-15: 03:34:00

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Eternadial

Created by: rebelvin

Pronunciation: eterna-dail

Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.

Etymology: eternal+dial

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James