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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Eternadial

Created by: rebelvin

Pronunciation: eterna-dail

Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.

Etymology: eternal+dial

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Dialdrone

Created by: bookowl

Pronunciation: dial/drone

Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.

Etymology: dial tone + drone

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COMMENTS:

Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00

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Vexmessaging

Created by: Nosila

Pronunciation: vex mess ajing

Sentence: Vexmessaging is described as what used to be a 2 minute inquiry call to a company, greeted by a pleasant, real live person, which has been replaced with a very long battle with an automatronic simulated human voice which does not give you enough options to get an answer. Vexmessaging gives companies the statistics that say their complaints this year are fewer. It is only because no one can get through to anyone to complain!!! Your call is important to us... indeed!

Etymology: Vex (to irritate, annoy,disturb the peace of mind of; afflict with mental agitation or distress;cause annoyance in;especially by minor irritations or be a mystery or bewildering to) & Messaging (sending a message or receiving one)& rhymes with Text Messaging (how everyone under 30 communicates in abbreviated codes, by cell phone/blackberry or other computerized device...even if they are in the same room as those with whom they communicating!)

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COMMENTS:

Covers it quite nicely. Great word! - Mustang, 2009-05-20: 04:58:00

so true - Jabberwocky, 2009-05-22: 13:15:00

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Autocommunifrustratilooplooploop

Created by: CanadianAndyCapp

Pronunciation: Or-tow-kom-U-ni-fruss-tray-tee-loop-loop-loop (with the final three loops said in an increasingly aggitated, high, strangulated manner)

Sentence: (Taken from a speech by General Ludd)...."...Tecno-phobes and Luddites unite! you have only the shackles of your automated communications and information data retrieval systems to lose. We have been tricked into believing that these "new and improved" technologies were developed to improve our lives. Not So! they are the subvertive systems by which we are brainwashed into surrendering our individual creative and social capabilities to the mind-numbing and straitjacket methods of the computerised system we are trying to use. For proof we need look no further than the omnipresent office automatic phone systems and their cunningly devised autocommunifrustratilooplooploop tortures. Arise, rebels of the future and reclaim your sanity and souls!!!!..." This message is recorded for public information. Please press one to repeat this message, Two for information on how to...........looplooploop

Etymology: Auto - Automatic (Constantly breaking down) / Communi - Communication (totally without intelligent substance) / Frustrati - Frustration (The Human condition) / Looplooploop (Go back to the beginning and start again-again-again)

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Automanic

Created by: Mustang

Pronunciation: aw-tuh-man-ik

Sentence: Stephan had run out of patience when the automated system dumped him for a third time and in his automanic state he thoroughly destroyed his cell phone.

Etymology: Blend of automated and manic

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Phonejail

Created by: Tigger

Pronunciation: /FOHN-jeyl/

Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.

Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")

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COMMENTS:

Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James