Verboticism: Voicedeactivation

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Voicedeactivation
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Autohated
Created by: artr
Pronunciation: aw-tuh-heyt-ed
Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.
Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)
Illedigitimate
Created by: stache
Pronunciation: ĭl'ĭ-dĭ-jĭt'ə-mĭt
Sentence: The illedigitemate "help" menu Bjorn reached when he called AT&T was all but helpful. After wearing a blister on his button finger and being irritated to the point of requiring three double gin-and-tonics he hung up and found the answer he needed in the help menu on his cell phone.
Etymology: meld of 'illegitimate' and 'digit' (finger)/'digital.'
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COMMENTS:
fun to say - Jabberwocky, 2008-04-14: 16:21:00
Uuuuuuuuhhhhhhhhhm. Three double gin-and-tonics . . . I can almost taste the lime on my stirring digit. - doseydotes, 2008-04-14: 16:35:00
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Presstress
Created by: Nosila
Pronunciation: press stress
Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!
Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)
Voicejail
Created by: mikewhite
Pronunciation: voice-jail
Sentence: can I add a sentence for voicejail later?
Etymology: voice+jail: wordplay on voice+mail
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COMMENTS:
like this word...describes it perfectly!! - mweinmann, 2009-05-20: 08:43:00
Great word, mike...yes, please make a sentence, you know you can! - Nosila, 2009-05-22: 12:10:00
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Noperator
Created by: shoeshineboy
Pronunciation: NO-puh-ray-terr
Sentence:
Etymology: nope + operator
Screamcouragment
Created by: bdraffen0002
Pronunciation: /skrēmˈkərijmənt/
Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.
Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’
Digigeridoo
Created by: Stevenson0
Pronunciation: dij/i/uh-ree-doo
Sentence: Whenever I phone Bell Canada, our national phone company for service, I always encounter the digigeridoo system, which encompasses pressing hundreds of buttons which only produces unintelligible irritating voice activated drone sounds and than a very clear "Thank you for calling Bell".
Etymology: digit + didgeridoo (a musical instrument of Australian Aborigines that creates a low drone sound)
Helpwhine
Created by: artr
Pronunciation: helpwīn
Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.
Etymology: help (assist) + whine (a feeble or petulant complaint)
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COMMENTS:
Dead on! - catgrin, 2010-06-21: 05:49:00
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Oblivicurse
Created by: pieceof314
Pronunciation: uh-bliv-eh-kers
Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.
Etymology: Oblivion + Curse
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COMMENTS:
Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00
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Phonejail
Created by: Tigger
Pronunciation: /FOHN-jeyl/
Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.
Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")
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COMMENTS:
Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00
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