Verboticism: Helline

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Helline
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Digigeridoo
Created by: Stevenson0
Pronunciation: dij/i/uh-ree-doo
Sentence: Whenever I phone Bell Canada, our national phone company for service, I always encounter the digigeridoo system, which encompasses pressing hundreds of buttons which only produces unintelligible irritating voice activated drone sounds and than a very clear "Thank you for calling Bell".
Etymology: digit + didgeridoo (a musical instrument of Australian Aborigines that creates a low drone sound)
Vexchange
Created by: Nosila
Pronunciation: veks chaynj
Sentence: When Rory got the usual runaround on the voice-activated system of his telephone provider, he went crazy pushing numbers, trying to connect to the complaint department. He figured that this was their main vexchange and it took him 20 minutes of phone aggro before he was finally cut off. It is just as well that he did not reach a real human voice, as he would then have discovered that the agent worked half a world away and spoke English he had just learned in the past 6 months!Ma Bell was now Ma Dumbbell in his books.
Etymology: Vex (cause annoyance in; disturb, especially by minor irritations)& Exchange (a workplace that serves as a telecommunications facility where lines from telephones can be connected together to permit communication)
Voicerail
Created by: Nosila
Pronunciation: voyse rayl
Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!
Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)
Presstwosterloop
Created by: diyan627
Pronunciation: press two ster loop
Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.
Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)
Presstress
Created by: Nosila
Pronunciation: press stress
Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!
Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)
Automanic
Created by: Mustang
Pronunciation: aw-tuh-man-ik
Sentence: Stephan had run out of patience when the automated system dumped him for a third time and in his automanic state he thoroughly destroyed his cell phone.
Etymology: Blend of automated and manic
Callnundrum
Created by: artr
Pronunciation: kôlnəndrəm
Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.
Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)
Screamcouragment
Created by: bdraffen0002
Pronunciation: /skrēmˈkərijmənt/
Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.
Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’
