Verboticism: Illedigitimate
DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
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Illedigitimate
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Voicejail
Created by: mikewhite
Pronunciation: voice-jail
Sentence: can I add a sentence for voicejail later?
Etymology: voice+jail: wordplay on voice+mail
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COMMENTS:
like this word...describes it perfectly!! - mweinmann, 2009-05-20: 08:43:00
Great word, mike...yes, please make a sentence, you know you can! - Nosila, 2009-05-22: 12:10:00
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Eternadial
Created by: rebelvin
Pronunciation: eterna-dail
Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.
Etymology: eternal+dial
Callnundrum
Created by: artr
Pronunciation: kôlnəndrəm
Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.
Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)
Autohated
Created by: artr
Pronunciation: aw-tuh-heyt-ed
Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.
Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)
Presstwosterloop
Created by: diyan627
Pronunciation: press two ster loop
Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.
Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)
Oblivicurse
Created by: pieceof314
Pronunciation: uh-bliv-eh-kers
Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.
Etymology: Oblivion + Curse
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COMMENTS:
Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00
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Automaddening
Created by: Mustang
Pronunciation: ah-toh-MAD-ning
Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.
Etymology: Blend of 'automated' and 'maddening'.
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COMMENTS:
Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00
Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00
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Hapline
Created by: youmustvotenato
Pronunciation: hap-line
Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.
Etymology: hapless- ill fated + helpline- customer service via phone
