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'Hello? Hello? Is this customer service?'

DEFINITION: v. To greet a person on the phone in rude or obnoxious manner, and then do your best to ignore, or talk over, whatever they say as the conversation continues. n. A person with atrocious phone manners.

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Verboticisms

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Agressevere

Created by: pieceof314

Pronunciation: uh gres uh veer

Sentence: You could just sense the sneer on the other end of the phone. The venom and anger of the agressevere completely trampled any notion that George had for complaining about the missing parts of the mail order kit he just received. When he tried to explain the problem, he was mocked and talked over. Eventually he gave up and threw the kit away.

Etymology: agressive + perservere/severe

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Curtesty

mrskellyscl

Created by: mrskellyscl

Pronunciation: ker-testee

Sentence: Sue made a curtesty call to her boyfriend. After ranting for five minutes using all the potty words she knew, she realized that she had accidentaly punched in the wrong speed dial number and had been screaming at her grandmother.

Etymology: (wordplay on courtesy call) curt: rude or abrupt in speech or manner+ testy: irritable, grumpy, petulant

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COMMENTS:

DrWebsterIII LOVE IT I can relate especially the accidental speed dial part - DrWebsterIII, 2009-06-02: 23:27:00

great word. - mweinmann, 2009-06-03: 07:22:00

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Rudeceptionist

Created by: TJayzz

Pronunciation: Rood-sepshunist

Sentence: I swear that by the way the rudeceptionist spoke to me on the phone, she thought that I was some kind of simpleton!

Etymology: Rude (Impolite,unnecessarily curt) + Receptionist(Person that answers company calls and deals with Customer service enquiries

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COMMENTS:

Love it! - Tigger, 2008-04-16: 23:05:00

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| Comments and Points

Uncivilservant

Created by: Nosila

Pronunciation: un siv ill ser vant

Sentence: Rudi was aptly named. She was employed by the Dept. of Political Correctness and Fair Treatment. Unfortunately she had been a transferee from the Taxation Dept. so in fact, she was an uncivilservant. She snarled into telephones, was rude with co-workers and clients and apparently hated her job. The irony was that she had more Employee of the Month and Outstanding Customer Service Awards than anyone else in her department. Can you imagine what the rest of them were like???

Etymology: Uncivil (lacking civility or good manners) & Civil Servant (a public official who is a member of the civil service)

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COMMENTS:

karenanne "Rudi" - ha! - karenanne, 2010-06-24: 13:42:00

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Grembiseech

Created by: diyan627

Pronunciation: grem bi seeech

Sentence: My cell phone company has a whole lovely array of grembiseeches working for them. Works out really well for them and the way they put erroneous charges to my account that can never be resolved or even disputed properly because I can't actually carry on a decent conversation with any of them. Me thinks part of customer service training is a course on the art of being a grembiseech in order to make communicating with them as painful and inefficient as possible.

Etymology: greet + gremlin (adept at subverting or sabotaging mechanical systems) + Bit*% + beseech (to address or request earnestly)

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Telemarketeerbasher

petaj

Created by: petaj

Pronunciation: telly-market-ear-basher

Sentence: Tellymarketeerbashing had never been on Lilith's career plans, however her dominearing manner and the fact that she had no qualms about abusing complete strangers on the telephone led to her being head-hunted by the Insultancy firm to answer their calls. http://www.verbotomy.com/verboticisms.php?jid=insult

Etymology: telemarketer + ear bash

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COMMENTS:

love it! - Jabberwocky, 2008-04-16: 15:06:00

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Opberator

artr

Created by: artr

Pronunciation: äpbirātər

Sentence: Hilda loves her job as an opberator. It gives her a great sense of power that she can disconnect dozens of callers with a simple flip of a switch. She can deride a caller to the point where they will often apologize for bothering her. And that thing about calls being recorded for quality-control purposes? The tapes are played at monthly staff meetings as entertainment.

Etymology: operator (a person who works at a telephone switchboard) + berate (scold or criticize someone angrily)

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Cellacious

artr

Created by: artr

Pronunciation: sel-ey-shuhs

Sentence: Judy thought it was the biggest joke to send out cellacious messages on hers and friends phones. Her little prank backfired on her when she accidentally left an obscene voicemail for the head of HR for the company she used to work for.

Etymology: cell (wireless phone) + salacious (obscene; grossly indecent)

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Telewitch

DrWebsterIII

Created by: DrWebsterIII

Pronunciation: tel - e - wich

Sentence: I don't know but it seems every time I phone Con Ed to check my bill , I feel I always get the same telewhich. Is is it the same person every time or is that just part of their customer skills training!

Etymology: telephone (invention for transmitting speech over distances) + witch ( O.E. a person esp. a woman having supernatural powers with the devil or eveil spirits)

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COMMENTS:

funny.. - mweinmann, 2009-06-03: 07:23:00

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| Comments and Points

Uncivilservant

Created by: Nosila

Pronunciation: un siv il ser vant

Sentence: When April joined the Tax Dept. as an Information Officer, she was rude on the phone with all callers. SHe was a most uncivilservant. No wonder taxpayers hated April!

Etymology: Uncivil (rude, lacking manners) & Civil Servant (a public official who is a member of the civil service)

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Comments:

Verbotomy Verbotomy - 2008-04-16: 00:01:00
Today's definition was suggested by stache. Thank you stache. ~ James

Verbotomy Verbotomy - 2009-06-02: 00:00:00
Today's definition was suggested by stache. Thank you stache. ~ James

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