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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Phonejail

Created by: Tigger

Pronunciation: /FOHN-jeyl/

Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.

Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")

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COMMENTS:

Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00

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Hapline

youmustvotenato

Created by: youmustvotenato

Pronunciation: hap-line

Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.

Etymology: hapless- ill fated + helpline- customer service via phone

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Voicedeactivation

Created by: EmSheMe

Pronunciation:

Sentence:

Etymology:

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Helline

mrskellyscl

Created by: mrskellyscl

Pronunciation: hel-line

Sentence: James became homicidal after waiting 45 minutes on the helline because he was suicidal. The smarmy sound of the robovoice telling him how important his call was and the 16 measure monophonic drone of Vivaldi finally drove him over the edge causing him to put an end to his suffering by putting a bullet through his earpiece.

Etymology: hell+line: wordplay on helpline

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COMMENTS:

LOL good one Mrskellyscl !!! :) - abrakadeborah, 2009-05-20: 02:57:00

VERY good! - Mustang, 2009-05-20: 06:51:00

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Telrettes

griffiegrrl

Created by: griffiegrrl

Pronunciation: Tell-retts

Sentence: John was experiencing Tellrettes when he was on an automated help-line the other day, and required a tranquilizer to calm him down.

Etymology: Turrets Syndrome (Spelling tweaked), Telephone

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Pressbuttirritant

Created by: dochanne

Pronunciation: Press-butt-ear-it-ant

Sentence: David just wanted to talk to someone about how he felt, but no matter what he did he couldn't get through to a human and kept getting lost in the voice-menu options. Before long he was no longer suicidal but was instead homicidal. He cursed and swore - "Damned presbuttirritant!" but in the end the mental health helpline hung up on him when he pressed the two instead of the two twice.

Etymology: Press button - usually what you're told to do by a pressbuttirritant; Irritant - grrrr! Presbyterian - a conveniently named religion, used here because some religions insist their followers press your (door) buttons in the early hours on the weekends and are thus also irritating. Not necessarily the Presbyterians themselves you understand.

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Autohated

artr

Created by: artr

Pronunciation: aw-tuh-heyt-ed

Sentence: After receiving hundreds of complaints about uneven treatment by customer-service reps - helpful and cordial one day, rude and uncaring the next - company executives decided that the only way to be fair and treat the entire public the same was to install an autohated voice mail system that would frustrate and hang up on everyone equally. They seem happy that the call volume has dropped dramatically.

Etymology: automated (to operate or control with a minimum of human interaction)+ hated (the object of extreme aversion or hostility)

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Agendizzement

Created by: Jabberwocky

Pronunciation: a/jen/deez/mant

Sentence: The agendizzement was so convoluted and confusing that he soon developed a case of mennui and gave up ordering pizza.

Etymology: agenda + dizzy + aggrandizement (cause to appear greater than is the case)

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James