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'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Verboticisms

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Automanic

Created by: Mustang

Pronunciation: aw-tuh-man-ik

Sentence: Stephan had run out of patience when the automated system dumped him for a third time and in his automanic state he thoroughly destroyed his cell phone.

Etymology: Blend of automated and manic

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Eternadial

Created by: rebelvin

Pronunciation: eterna-dail

Sentence: All I could reach was their eternadial, which kept me busy for nearly half an hour before I gave up before reaching a real person.

Etymology: eternal+dial

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Screamcouragment

Created by: bdraffen0002

Pronunciation: /skrēmˈkərijmənt/

Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.

Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’

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Oblivicurse

Created by: pieceof314

Pronunciation: uh-bliv-eh-kers

Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.

Etymology: Oblivion + Curse

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COMMENTS:

Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00

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Discontention

Created by: mweinmann

Pronunciation: dis - con - ten - shun

Sentence: There was a tremendous amount of discontention as Lyle continued to scream and pound the phone on the table; even after the automaton had disconnected the call. Lyle was convinced that the automated voice had become angry and annoyed with his yelling and "hung" up on him....which made him even more riled up. He wondered how he could ever get revenge on the digitalmoron. It was indeed the winter of his digital discontent and disconnect...

Etymology: disconnection (Unexpected termination of a telephone connection) --> discontent (dissatisfaction,longing for something better than the present situation) --> tension (a balance between and interplay of opposing elements or tendencies,a state of mental or emotional strain)--> contention (controvery,a contentious speech act, In packet mode communication networks, contention is a condition that arises when two or more data stations attempt to transmit at the same time over a shared channel):)

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Pressbuttirritant

Created by: dochanne

Pronunciation: Press-butt-ear-it-ant

Sentence: David just wanted to talk to someone about how he felt, but no matter what he did he couldn't get through to a human and kept getting lost in the voice-menu options. Before long he was no longer suicidal but was instead homicidal. He cursed and swore - "Damned presbuttirritant!" but in the end the mental health helpline hung up on him when he pressed the two instead of the two twice.

Etymology: Press button - usually what you're told to do by a pressbuttirritant; Irritant - grrrr! Presbyterian - a conveniently named religion, used here because some religions insist their followers press your (door) buttons in the early hours on the weekends and are thus also irritating. Not necessarily the Presbyterians themselves you understand.

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Dialdrone

Created by: bookowl

Pronunciation: dial/drone

Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.

Etymology: dial tone + drone

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COMMENTS:

Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00

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Telrettes

griffiegrrl

Created by: griffiegrrl

Pronunciation: Tell-retts

Sentence: John was experiencing Tellrettes when he was on an automated help-line the other day, and required a tranquilizer to calm him down.

Etymology: Turrets Syndrome (Spelling tweaked), Telephone

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Voicemenumania

Created by: abrakadeborah

Pronunciation: Vois-men-u-man-e-uh

Sentence: Ted Textired was fed up with the voicemenumania of the length of time he spent to get to one person on his telephone!

Etymology: Voice:The sound produced by the vocal organs of a vertebrate, especially a human. (or computer generated voice)A sound resembling or reminiscent of vocal utterance. Menu:A list of available options. Mania: An excessively intense enthusiasm, interest, or desire; a craze. Voicemenumania:Taken in part from voice and menu to be voicemenu as in a recorded phone prompting and added mania to show the irration of using prompts to get through on a phone call that used to be simple... What happened to,"Hello this is____ may I help you?????"

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Comments:

Verbotomy Verbotomy - 2008-04-14: 00:01:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

Jamagra - 2008-04-14: 07:25:00
I miss silveryaspen.

Mustang - 2008-04-15: 03:35:00
Where did silveryaspen go?

Verbotomy Verbotomy - 2008-04-15: 16:59:00
Silveryaspen has retired from active duty. But I am sure she is still creating Verboticisms in her head and saying wonderful things about all the Verbotomy Writers! ~ James

Mustang - 2008-04-16: 06:26:00
She is missed. She did indeed say some very nice things about Verbotomizers.

Verbotomy Verbotomy - 2009-05-20: 00:00:00
Today's definition was suggested by silveryaspen. Thank you silveryaspen. ~ James

readerwriter - 2009-05-20: 07:52:00
How long is summer vacation? Just trying to make plans...

Verbotomy Verbotomy - 2009-05-22: 08:24:00
We work flex hours, so it is variable. I will send out an announcement when we start anew. ~ James