DEFINITION: n. A person who insults people for a living. v. To get paid to insult your customers.

Chideandseek

Created by: artr

Pronunciation: chīdandsēk

Sentence: After the hazard warning by Consumer Reports the job of the Customer Disservice Representatives is to do their best to shift the blame for problems back on to customers. With a technique they call chideandseek, they admonish callers for not following the overly-complicated owners manual that includes such sage wisdom as using safety goggles and chain-mail gloves when using any sharp product. If guilt does*t work, the trump card is to suggest that they are passing the call to a supervisor. Of course, all this does is put them back into the maze of a phone tree system.

Etymology: chide (scold or rebuke) + hide-and-seek (a children*s game in which one player tries to find other players who have hidden themselves)

Points: 488

Email this page to a friend