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'Hello? Hello? Is this customer service?'

DEFINITION: v. To greet a person on the phone in rude or obnoxious manner, and then do your best to ignore, or talk over, whatever they say as the conversation continues. n. A person with atrocious phone manners.

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Verboticisms

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Phonewitch

Created by: arrrteest

Pronunciation: phōn-wich

Sentence: Becky was an angry employee. She worked late nights at a call center with a hundred other telephone customer service representatives. It was not a job that suited her, for she was a phonewitch extraordinaire. Bitter about life in general, she took it out on the random caller who happened upon her. Sometimes she would answer, "Please hold while I finish filing my nails," or "Sorry, but we've reached our quota on stupid calls." Other times she would mumble unintelligently until the customer would hang up. When she was feeling particularly good, she would instigate arguments until the customer asked for the manager, at which she would put them on hold for a while and then get back on and pretend she was the manager.

Etymology: phone + witch : also, phonebitch

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COMMENTS:

hehehe, I wish I could do that sometimes! - pieceof314, 2008-04-16: 08:54:00

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Rudeceptionist

Created by: TJayzz

Pronunciation: Rood-sepshunist

Sentence: I swear that by the way the rudeceptionist spoke to me on the phone, she thought that I was some kind of simpleton!

Etymology: Rude (Impolite,unnecessarily curt) + Receptionist(Person that answers company calls and deals with Customer service enquiries

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COMMENTS:

Love it! - Tigger, 2008-04-16: 23:05:00

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Bitchacall

Created by: EmSheMe

Pronunciation:

Sentence:

Etymology:

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Telephant

Created by: catgrin

Pronunciation: tel-uh-fuhnt

Sentence: "Jane is such a telephant! I swear, once she gets on her cell her behaviour becomes telephaniccal, barking orders and screaming obscenities at some poor slob who doesn't even know who she is. Maybe she needs therapy?"

Etymology: telephone + elephant + tyrant

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Obnoxyeller

artr

Created by: artr

Pronunciation: əbnäkyelər

Sentence: Brittney is such an obnoxyeller that nobody wants to be placed near her cubicle. Her shrieking has been known to effect calls by other salespersons. Strangely, her customers find her ranting more entertaining than offending. They also tend to be fans of the Soup Nazi from Sienfeld.

Etymology: obnoxious (extremely unpleasant) + yeller (a person who is loud/shouts)

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Operantor

Created by: Mustang

Pronunciation: Opp - uhr - RANT - er

Sentence: Hildegarde hated her job as a customer service representative and took every opportunity to respond with her mean mouth operantor persona.

Etymology: Blend of operator and ranter.

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COMMENTS:

great! - bookowl, 2008-04-16: 15:04:00

Clever angle — great word! - Tigger, 2008-04-16: 23:04:00

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| Comments and Points

Viletone

Created by: Nosila

Pronunciation: vial tone

Sentence: Helen worked at the Help Desk of her company's IT Dept. Hah, Helen thought,Help Desk was an oxymoron of a name for it. She went out of her way to ensure that Help Desk was an ironic choice of name. Whenever those moronic employees would call about their petty issues, she'd snidely say things like: "Is your computer plugged in? Did you turn it on yet? How can you be so stupid as to not know the terminology? Call us back when you get a clue!" She was always cutting people off, swearing at them and taking out her bad moods by being a viletone with the callers. Her co-workers cringed when she answered the phone and they felt pity for the poor slob on the other end of the line. That was until one day when she picked the wrong client to offend. After viletoning him for ten minutes, Helen was left speechless to find that she had bad-mouthed her boss. Bill Gates told her that she would never have to worry about hating her job again...

Etymology: vile (thoroughly unpleasant, morally reprehensible,nasty, offensive,despicable) & tone (the general atmosphere of a place or situation and the effect that it has on people,the elastic tension of living muscles, arteries, etc. that facilitate response to stimuli) & dial tone (sound given by telephone exchange to show line is clear to make a call)

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Grembiseech

Created by: diyan627

Pronunciation: grem bi seeech

Sentence: My cell phone company has a whole lovely array of grembiseeches working for them. Works out really well for them and the way they put erroneous charges to my account that can never be resolved or even disputed properly because I can't actually carry on a decent conversation with any of them. Me thinks part of customer service training is a course on the art of being a grembiseech in order to make communicating with them as painful and inefficient as possible.

Etymology: greet + gremlin (adept at subverting or sabotaging mechanical systems) + Bit*% + beseech (to address or request earnestly)

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Telegrater

Created by: bookowl

Pronunciation: tele/grate/ur

Sentence: A telegrater answers the phone and then cuts the listener to shreds.

Etymology: telephone + greeter + grater

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Answeraging

Created by: abrakadeborah

Pronunciation: an-sir-rage-ing

Sentence: Helen had a bad habit of answeraging into the phone with her bad attitude.

Etymology: Answer-reply; reaction. & Raging- violent; mad

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Comments:

Verbotomy Verbotomy - 2008-04-16: 00:01:00
Today's definition was suggested by stache. Thank you stache. ~ James

Verbotomy Verbotomy - 2009-06-02: 00:00:00
Today's definition was suggested by stache. Thank you stache. ~ James

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