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'Hello? Hello? Is this customer service?'

DEFINITION: v. To greet a person on the phone in rude or obnoxious manner, and then do your best to ignore, or talk over, whatever they say as the conversation continues. n. A person with atrocious phone manners.

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Verboticisms

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Sinsolent

Created by: Nosila

Pronunciation: sin sil ent

Sentence: Rudi Persson was prone to be a sinsolent individual. She was paid to answer phones and help people, but in fact, she did the opposite. When people told her, "Have a Nice Day", she would mutter, "I've made other plans".

Etymology: Sin (commit a faux pas or a fault or make a serious mistake) & Insolent (marked by casual disrespect;an offensive disrespectful impudent act;trait of being rude and impertinent; inclined to take liberties)

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Agressevere

Created by: pieceof314

Pronunciation: uh gres uh veer

Sentence: You could just sense the sneer on the other end of the phone. The venom and anger of the agressevere completely trampled any notion that George had for complaining about the missing parts of the mail order kit he just received. When he tried to explain the problem, he was mocked and talked over. Eventually he gave up and threw the kit away.

Etymology: agressive + perservere/severe

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Uncivilservant

Created by: Nosila

Pronunciation: un siv il ser vant

Sentence: When April joined the Tax Dept. as an Information Officer, she was rude on the phone with all callers. SHe was a most uncivilservant. No wonder taxpayers hated April!

Etymology: Uncivil (rude, lacking manners) & Civil Servant (a public official who is a member of the civil service)

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Opberator

artr

Created by: artr

Pronunciation: äpbirātər

Sentence: Hilda loves her job as an opberator. It gives her a great sense of power that she can disconnect dozens of callers with a simple flip of a switch. She can deride a caller to the point where they will often apologize for bothering her. And that thing about calls being recorded for quality-control purposes? The tapes are played at monthly staff meetings as entertainment.

Etymology: operator (a person who works at a telephone switchboard) + berate (scold or criticize someone angrily)

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Telephuriate

Created by: stache

Pronunciation: těl'ə-fyŏŏr'ē-āt'

Sentence: "Hello?" Clarence answered after the second ring. "WHO IS THIS?" shouted a voice on the other end. Clarence knew by his voice that the caller was Antonin, but he had been tetephuriated and responded, "Just who the blazes is THIS?!?"

Etymology: 'Telephure' the anciend Celt goddess of rude greetings; 'I ate,' response to a late lunch invitation.

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Bellaphonna

Created by: Jabberwocky

Pronunciation: bella/fauna

Sentence: The receptionist is such a bellaphonna that only masochists call now.

Etymology: belladonna ( a poisonous plant) + bell (phone company) + phone

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Uncivilservant

Created by: Nosila

Pronunciation: un siv ill ser vant

Sentence: Rudi was aptly named. She was employed by the Dept. of Political Correctness and Fair Treatment. Unfortunately she had been a transferee from the Taxation Dept. so in fact, she was an uncivilservant. She snarled into telephones, was rude with co-workers and clients and apparently hated her job. The irony was that she had more Employee of the Month and Outstanding Customer Service Awards than anyone else in her department. Can you imagine what the rest of them were like???

Etymology: Uncivil (lacking civility or good manners) & Civil Servant (a public official who is a member of the civil service)

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COMMENTS:

karenanne "Rudi" - ha! - karenanne, 2010-06-24: 13:42:00

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Phonediva

Created by: rebelvin

Pronunciation: phone+diva

Sentence: Watch out for her if you dial-in, she is such a phonediva, you may not ever get to speak.

Etymology: phone+diva

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Operantor

Created by: Mustang

Pronunciation: Opp - uhr - RANT - er

Sentence: Hildegarde hated her job as a customer service representative and took every opportunity to respond with her mean mouth operantor persona.

Etymology: Blend of operator and ranter.

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COMMENTS:

great! - bookowl, 2008-04-16: 15:04:00

Clever angle — great word! - Tigger, 2008-04-16: 23:04:00

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Phonetroll

phonesalad

Created by: phonesalad

Pronunciation: Phone-troll

Sentence: That guy was a real phonetroll.

Etymology: Phone + Troll

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Comments:

Verbotomy Verbotomy - 2008-04-16: 00:01:00
Today's definition was suggested by stache. Thank you stache. ~ James

Verbotomy Verbotomy - 2009-06-02: 00:00:00
Today's definition was suggested by stache. Thank you stache. ~ James

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