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'These Post-it Notes don't post!'

DEFINITION: v., To share your feelings with a customer service representative by using a perceived product deficiency to express your own sense of inadequacy and/or deep seated rage against the world. n., An irritating or annoying customer.

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Verboticisms

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Whinexpert

Created by: Nosila

Pronunciation: whyn ex pert

Sentence: John came into the venders every week, bought 2 bottles of the chaepest plonk he could find and then complained about them next week. He was quite the whinexpert and grew so annoying, the finally barred him from the shop.

Etymology: Whine (complain in annoying manner) & Wordplay on Wine Expert (oenophile;connoisseur)

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Custobluster

artr

Created by: artr

Pronunciation: kəstəbləstər

Sentence: The store wasn’t even open yet but there he was, Mr. Bellow. At least that’s what Carlos and his coworkers call him. He is full of custobluster, all too ready to scream and yell about whatever minor issue he could find. He doesn’t really worry Carlos that much. He can easily be distracted by the introduction of the newest ”shiny thing”.

Etymology: customer (a person or organization that buys goods or services from a store or business) + bluster (talk in a loud, aggressive, or indignant way with little effect)

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Fusstomer

Created by: Dougalistic

Pronunciation: Fuss-to-merr

Sentence: He came over to me giving it all that' saying how he was going to nail my head to the floor, just because I couldn't give him a refund on those damm Haribo's. He was a complete fusstomer.

Etymology: Fuss - To make a nuisance or commotion (general annoying git) and Customer.

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COMMENTS:

Nice word! - OZZIEBOB, 2008-01-16: 16:24:00

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Counterattacker

Created by: TJayzz

Pronunciation: Cown-ter-at-aker

Sentence: Jerry was used to dealing with awkward customers, but when it came to Mr Pennyworth, the serial counterattacker, he was at a complete loss. Jerry dreaded the moment when he walked through the doors of his hardware shop. He never actually bought anything but he would continually come to the counter with various items and proceed to tell anyone who would listen that the products were inferior. He then ranted on that things were made to a much higher standard in his day and were made to last. Jerry was just grateful that Mr Pennyworth was well known for his rants all over town, and his other customers never took him seriously.

Etymology: Counter(a long flat-topped fitment over which goods are sold to customers) + Attacker(someone who takes agressive action) = Counterattacker

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COMMENTS:

Talk about a need for Counterintelligence! Good Word - Nosila, 2008-11-13: 20:43:00

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Tirate

Created by: yellowbird

Pronunciation: ty-rate

Sentence: Judy waited for the red-faced woman to wind up her tirate before holding up the little white score card on which she had written 8.5. For some reason, this seemed to make the customer even angrier.

Etymology: tirade + rate(as in product rating)

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Storemonger

Created by: mweinmann

Pronunciation: stor - mon - grrr

Sentence: Nathan was full of hostility and he took it out on everyone, especially service people. One of his favorite pastimes was venting his unhappiness and frustrations on unsuspecting customer service representatives. It was a fertile field filled with an endless supply of targets and he stealthily stalked his prey, victimizing unsuspecting clerks who were only trying to help him. On a good weekend, he might hit 35 stores, leaving a wide swath of storemonger victims. It was a verbal carnage!

Etymology: Store (A place where merchandise is offered for sale; a shop). + Monger (A person promoting something undesirable or discreditable. Often used in combination: a scandalmonger; a warmonger).

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COMMENTS:

Love the monger combination -esp. the obscure ones such as : Lovemonger, fashionmonger, pardonmonger, statemonger, insect-monger, miracle-monger, massmonger, boroughmonger, wordmonger, questmonger, phrasemonger, jobmonger, loanmonger, conspiracy-monger, legacy-monger, dietmonger, technomonger, scammonger etc,. - OZZIEBOB, 2008-11-13: 16:23:00

So a Viagra pitchman is a longermonger?? - Nosila, 2008-11-13: 20:38:00

Just saw the word "joymonger" on the UK cable channel. Perhaps, a viagra pitchman is a longerjoymonger ?? - OZZIEBOB, 2008-11-14: 06:45:00

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Transfereturnence

mrskellyscl

Created by: mrskellyscl

Pronunciation: trans-fer-re-turn-ence

Sentence: A good CSR knows when an irate customer is making a transfereturnence. When a man complains about a kitchen gadget it means that he had a fight with his wife. When an irate woman argues with him about a sweater it's often because her mother made a nasty comment about it. But when someone returns Postits because they're the wrong color it often reveals some serious potty training issues.

Etymology: transference:in psychoanalysis - the process whereby emotions such as rage or hatred are unconsciously shifted from one person or object to another + return: to bring back to the original place of purchase; coming back to a place or situation

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Infermidate

Created by: Mustang

Pronunciation: in-FIR-meh-dayt

Sentence: Waldo would try to infermidate customer service clerks with belligerently exaggerated complaints about products or services.

Etymology: Blend of 'infer' (to hint; imply; suggest)and 'intimidate' (to make timid; fill with fear)

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Whinebuyer

Created by: Nosila

Pronunciation: whyne by er

Sentence: Corky McPlonk was a regular complainer to the winery. He usually had a burgundy beef, a grape gripe, a grappa grumble, a cabernet carp, a retsina regret or a white whine whimper. He was a whinebuyer they just hated to hear from...they didn't know if he drank too much or too little of their products. From Rhone moans, to Liebfraumilch laments, to Rosé rants to Muscatel mutters, he was never happy. One day he phoned and had a cork kvetch. "Your merlot is hard to open...how can I enjoy it if I can't decant it?" he bellowed. The service associate told him that the bottle would open easier if he simply unscrewed the metal cap. Shiraz shooting, it worked!

Etymology: Whine (complain;a complaint uttered in a plaintive whining way) & Buyer (Customer, patron;purchaser)

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Losererror

Created by: Nuwanda

Pronunciation: lou-zer-air-er

Sentence: It never occurred to Melody that her computer problems might not actually be the fault of the poor guy at tech support who she berated daily. He tried, as politely as he could, to help her understand that her inability to turn on her computer was a losererror and not a hardware malfunction. Only after she accidentally stepped on the powerstrip and turned it back on did she stop calling the hapless support team.

Etymology: user error transformed into loser error.

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Comments:

Verbotomy Verbotomy - 2008-01-16: 01:08:00
Today's definition was suggested by remistram. Thank you remistram. ~ James

Verbotomy Verbotomy - 2010-04-12: 00:30:00
Today's definition was suggested by remistram. Thank you remistram. ~ James