Verboticism: Uncivilservant

'Hello? Hello? Is this customer service?'

DEFINITION: v. To greet a person on the phone in rude or obnoxious manner, and then do your best to ignore, or talk over, whatever they say as the conversation continues. n. A person with atrocious phone manners.

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Curtesty

mrskellyscl

Created by: mrskellyscl

Pronunciation: ker-testee

Sentence: Sue made a curtesty call to her boyfriend. After ranting for five minutes using all the potty words she knew, she realized that she had accidentaly punched in the wrong speed dial number and had been screaming at her grandmother.

Etymology: (wordplay on courtesy call) curt: rude or abrupt in speech or manner+ testy: irritable, grumpy, petulant

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COMMENTS:

DrWebsterIII LOVE IT I can relate especially the accidental speed dial part - DrWebsterIII, 2009-06-02: 23:27:00

great word. - mweinmann, 2009-06-03: 07:22:00

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Agressevere

Created by: pieceof314

Pronunciation: uh gres uh veer

Sentence: You could just sense the sneer on the other end of the phone. The venom and anger of the agressevere completely trampled any notion that George had for complaining about the missing parts of the mail order kit he just received. When he tried to explain the problem, he was mocked and talked over. Eventually he gave up and threw the kit away.

Etymology: agressive + perservere/severe

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Rudemannersaddictivative

Created by: balku4

Pronunciation: roo-de-man-ner-sad-dic-tai-vey-tiv

Sentence: you're a rudemannersaddictivative

Etymology: look at the word and you will find out

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Viletone

Created by: Nosila

Pronunciation: vial tone

Sentence: Helen worked at the Help Desk of her company's IT Dept. Hah, Helen thought,Help Desk was an oxymoron of a name for it. She went out of her way to ensure that Help Desk was an ironic choice of name. Whenever those moronic employees would call about their petty issues, she'd snidely say things like: "Is your computer plugged in? Did you turn it on yet? How can you be so stupid as to not know the terminology? Call us back when you get a clue!" She was always cutting people off, swearing at them and taking out her bad moods by being a viletone with the callers. Her co-workers cringed when she answered the phone and they felt pity for the poor slob on the other end of the line. That was until one day when she picked the wrong client to offend. After viletoning him for ten minutes, Helen was left speechless to find that she had bad-mouthed her boss. Bill Gates told her that she would never have to worry about hating her job again...

Etymology: vile (thoroughly unpleasant, morally reprehensible,nasty, offensive,despicable) & tone (the general atmosphere of a place or situation and the effect that it has on people,the elastic tension of living muscles, arteries, etc. that facilitate response to stimuli) & dial tone (sound given by telephone exchange to show line is clear to make a call)

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Etiquit

Created by: Mustang

Pronunciation: ET-eh-kwit

Sentence: Miriam's friends were well aware of her atrocious manners whenever she took or made a phone call and they derided her behind her back saying that when on the phone she got a bad case of etiquit.

Etymology: Blend of 'etiquette' (a code of behavior that delineates expectations for social behavior according to contemporary conventional norms) and 'quit' (cease or stop)

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Obnoxyeller

artr

Created by: artr

Pronunciation: əbnäkyelər

Sentence: Brittney is such an obnoxyeller that nobody wants to be placed near her cubicle. Her shrieking has been known to effect calls by other salespersons. Strangely, her customers find her ranting more entertaining than offending. They also tend to be fans of the Soup Nazi from Sienfeld.

Etymology: obnoxious (extremely unpleasant) + yeller (a person who is loud/shouts)

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Phonewitch

Created by: arrrteest

Pronunciation: phōn-wich

Sentence: Becky was an angry employee. She worked late nights at a call center with a hundred other telephone customer service representatives. It was not a job that suited her, for she was a phonewitch extraordinaire. Bitter about life in general, she took it out on the random caller who happened upon her. Sometimes she would answer, "Please hold while I finish filing my nails," or "Sorry, but we've reached our quota on stupid calls." Other times she would mumble unintelligently until the customer would hang up. When she was feeling particularly good, she would instigate arguments until the customer asked for the manager, at which she would put them on hold for a while and then get back on and pretend she was the manager.

Etymology: phone + witch : also, phonebitch

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COMMENTS:

hehehe, I wish I could do that sometimes! - pieceof314, 2008-04-16: 08:54:00

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Rudeceptionist

Created by: TJayzz

Pronunciation: Rood-sepshunist

Sentence: I swear that by the way the rudeceptionist spoke to me on the phone, she thought that I was some kind of simpleton!

Etymology: Rude (Impolite,unnecessarily curt) + Receptionist(Person that answers company calls and deals with Customer service enquiries

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COMMENTS:

Love it! - Tigger, 2008-04-16: 23:05:00

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Grembiseech

Created by: diyan627

Pronunciation: grem bi seeech

Sentence: My cell phone company has a whole lovely array of grembiseeches working for them. Works out really well for them and the way they put erroneous charges to my account that can never be resolved or even disputed properly because I can't actually carry on a decent conversation with any of them. Me thinks part of customer service training is a course on the art of being a grembiseech in order to make communicating with them as painful and inefficient as possible.

Etymology: greet + gremlin (adept at subverting or sabotaging mechanical systems) + Bit*% + beseech (to address or request earnestly)

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Uncivilservant

Created by: Nosila

Pronunciation: un siv il ser vant

Sentence: When April joined the Tax Dept. as an Information Officer, she was rude on the phone with all callers. SHe was a most uncivilservant. No wonder taxpayers hated April!

Etymology: Uncivil (rude, lacking manners) & Civil Servant (a public official who is a member of the civil service)

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