Verboticism: Autocommunifrustratilooplooploop

'Please listen carefully as our menu has recently changed...'

DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.

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Autocommunifrustratilooplooploop

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Presstress

Created by: Nosila

Pronunciation: press stress

Sentence: Murray's patience was running out...he was feeling the presstress of waiting on the phone for over 10 minutes now, after having been forced to press many choices to get to his final destination and then they put him on hold. What happened to when you phoned somewhere and got a live human to answer your questions? What made the powers that be decide to substitute pretend humans for real ones. He knew that lady's voice on the phone better than his own mother's! His aggravation grew and he presstressed some more, only to still end up on that message,"Your call is important to us, we value your business, please wait on the line for the next available operator". Sheesh, how hard was it to get a pizza anyway? And then he realized his error...in his presstress, he had not called Tony's 30 Minute Pizza, but had in error pushed another number. Good thing he was not dying or in trouble, just hungry, because he had accidentally pushed 911 instead!

Etymology: press (the act of pressing; the exertion of pressure or the state of urgently demanding notice or attention) & stress (a state of mental or emotional strain or suspense; or test the limits of)

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Phonejail

Created by: Tigger

Pronunciation: /FOHN-jeyl/

Sentence: Kevin felt like a convict trying to escape from the phonejail system that his health care service provider used, where he'd been 'serving time' for most of the afternoon, forced to listen to their repetitive announcements and trying to navigate the labyrinth of menu options and the 'Interactive Voice Renouncement' system they use to support their customers. If he heard the words "your call is very important to us" a couple more times, Kevin thought, he might just go throttle somebody, who would then need to speak with the health care service more desperately than he did now.

Etymology: Play on the word 'phonemail': Phone - shortening of telephone (from French, téléphone "far" + "sound") + Jail - a detention facility or correctional institution (Old French, jaole "a cage, prison")

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COMMENTS:

Love it Tigger...somedays your 'sentences' are longer than others and there is no pardon or time off for good behaviour! - Nosila, 2008-04-14: 19:37:00

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Voicerail

Created by: Nosila

Pronunciation: voyse rayl

Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!

Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)

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Numericearpatter

petaj

Created by: petaj

Pronunciation: new-merrik-kear-patter

Sentence: Paula's digit was sore from depressing numbers on her phone, but she found the numericearpatter even more distressing with that recorded voice droning on about options, menus and numbers and how much her call was valued. In a fit of pique she mashed down on the entire keypad thereby forfeiting her 17th place in the queue.

Etymology: numeric keypad + ear + patter

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Presstwosterloop

Created by: diyan627

Pronunciation: press two ster loop

Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.

Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)

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Callnundrum

artr

Created by: artr

Pronunciation: kôlnəndrəm

Sentence: When Geoff had an issue with his computer he decided to call the customer service hotline. What started as a good idea quickly turned into a callnundrum, a virtual quagmire of button-pushing choices. Like a digital tar baby, every touch of the keypad took him deeper into the morass. Just when he was about to climb out of the entanglement by hanging up, he broke through to a live human being. Geoff's elation was immediately dashed when the service rep, who insisted his name was Charlie, seemed to have trouble understanding even the simplest question. He suspected that Charlie's company-issued Rosetta Stone CD was still in the CD tray.

Etymology: call center (an office set up to handle a large volume of telephone calls, esp. for taking orders and providing customer service) + conundrum (a question asked for amusement, typically one with a pun in its answer; a riddle)

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Agendizzement

Created by: Jabberwocky

Pronunciation: a/jen/deez/mant

Sentence: The agendizzement was so convoluted and confusing that he soon developed a case of mennui and gave up ordering pizza.

Etymology: agenda + dizzy + aggrandizement (cause to appear greater than is the case)

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Oblivicurse

Created by: pieceof314

Pronunciation: uh-bliv-eh-kers

Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.

Etymology: Oblivion + Curse

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COMMENTS:

Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00

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Voicejail

Created by: mikewhite

Pronunciation: voice-jail

Sentence: can I add a sentence for voicejail later?

Etymology: voice+jail: wordplay on voice+mail

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COMMENTS:

like this word...describes it perfectly!! - mweinmann, 2009-05-20: 08:43:00

Great word, mike...yes, please make a sentence, you know you can! - Nosila, 2009-05-22: 12:10:00

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