Verboticism: Helpwhine
DEFINITION: v. To call a phone "help line" and spend 45 minutes pushing buttons and screaming at dumb voice-recognition system, before being automatically disconnected. n. A push-button or voice-activated phone menu system designed to irritate those who use it.
Voted For: Helpwhine
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Screamcouragment
Created by: bdraffen0002
Pronunciation: /skrēmˈkərijmənt/
Sentence: I was foaming at the mouth; their menu was absolute screamcouragement.
Etymology: From the words Scream: Middle English: origin uncertain; perhaps from Middle Dutch. And Encouragement: Middle English (formerly also as incourage ): from French encourager, from en- ‘in’ + corage ‘courage.’
Vocaldisturbia
Created by: scarletzinc
Pronunciation: woh-kuhl-des-tuhr-bee-aah
Sentence: The phone agencies have set their vocaldisturbia strategies to annoy users.
Etymology: vocal-voice disturbia-disturbance
Dialdrone
Created by: bookowl
Pronunciation: dial/drone
Sentence: He kept trying to disconnect from the menu but instead of getting a dial tone he got a dialdrone.
Etymology: dial tone + drone
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COMMENTS:
Been there, done that. Good word. - Mustang, 2008-04-15: 03:36:00
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Voicerail
Created by: Nosila
Pronunciation: voyse rayl
Sentence: The worst offenders are the ones supposedly out there helping you. Places like government agencies, city services, big corporations,banks... virtually any company with more than 2 people working in it. Roy was like many frustrated people. His anger and fury were incensed even further by having to go through a voicemail system. Or as he called it, a voicerail system. The more menu options he had to go through, the more irate he became. He'd waste an hour tip-toeing through all these numbers only to have to contact "0" to speak to a live human, because none of these options concerned his query. Just as he was about to shoot his phone with his Smith & Wesson, he was told the correct transit number to take and when it would depart...sometimes it's quicker just to stand at the stop and wait an hour!
Etymology: Voice Mail (a computerized interactive system for storing, processing and reproducing verbal messages left through a conventional telephone network) & Rail (spread negative information about;criticize severely;complain bitterly;rebel against)
Presstwosterloop
Created by: diyan627
Pronunciation: press two ster loop
Sentence: Tina spent an hour and forty-five minutes on the most insane, frustrating presstwosterloop scam her cell phone company is putting customers through. After explaining her situation to 7 representatives, they still owed her $350 for the "promotional phone" she got 4 months ago. The presstwosterloop didn't stop her ... She finally hung up and drove down to the store where she raised a ruckus until the manager got her problem taken care of. Or so he said.
Etymology: Press two (ah, the options!) + ster (one that is associated with, participates, does) + loop (circular action)
Helpwhine
Created by: artr
Pronunciation: helpwīn
Sentence: Most every company has some version of a helpwhine. If you can push the right buttons, you are allowed to vent your frustrations to somebody who may or may not care what you have to say — somebody who may or may not speak discernible English. This assumes that you are ever able to find that lone human in the maze of options. ”Your Call is very important to... click”.
Etymology: help (assist) + whine (a feeble or petulant complaint)
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COMMENTS:
Dead on! - catgrin, 2010-06-21: 05:49:00
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Voted For! | Comments and Points
Automaddening
Created by: Mustang
Pronunciation: ah-toh-MAD-ning
Sentence: The more Lance fiddled with the automated answering service at the hospital the more automaddening it became, with him eventually tossing his cell phone on the floor and heading out to the hospital in his car knowing it would likely be faster.
Etymology: Blend of 'automated' and 'maddening'.
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COMMENTS:
Who needs bureaucracy when you have automaddening answering services to drive you insane? - dochanne, 2009-05-20: 23:29:00
Automaddening is so much quicker than doing it manually... - Nosila, 2009-05-20: 23:34:00
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Vexmail
Created by: Nosila
Pronunciation: veks mayl
Sentence: When Bruce tried calling the phone company to extend the minutes on his phone, he had to go through no less than 20 prompts of vexmail to reach the person he needed. By that point the call was moot because he had stomped his phone in an act of cellacide and put it into receivership.
Etymology: Vex (irritate, annoy) & Voicemail (automated phone message system)
Hapline
Created by: youmustvotenato
Pronunciation: hap-line
Sentence: I called up customer service trying to resolve my issue. Navigating the Indo-audio maze, I eventually surrendered to the hapline and just hung up.
Etymology: hapless- ill fated + helpline- customer service via phone
Oblivicurse
Created by: pieceof314
Pronunciation: uh-bliv-eh-kers
Sentence: Jonesy had a secret life. Under the happy facade or bubbliness and congeniality, she was really a curmudgeon and a misanthrope. She was a call center operator script engineer. She was responsible for the impossible recursive loop design that would often frustrate callers. With each possible combination, she would oblivicurse the respondant with a multitude of irrelavent, ambiguous and time consuming questions that would often lead the person back to the beginning. With this, she would sit down and smile darkly.
Etymology: Oblivion + Curse
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COMMENTS:
Like that one, pieceof314...I just knew those IT types belonged to convens and every company has them! - Nosila, 2008-04-14: 19:43:00
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